eero · Router setup

eero routers

eero devices do not support setting an arbitrary custom DNS or DoH server. This page explains the situation clearly: the per-device AnchorVow app remains your core protection.

DNS capability on eero

Custom DNS / DoH not supported on eero.This is a clear support situation, not a hidden half-working mode. If your router can't be configured for AnchorVow at the router level, the per-device AnchorVow app installed on each device provides full protection everywhere (home Wi-Fi, cellular, other networks). See the request support section below for options and assistance.

eero routers (all generations, including eero Pro 6 and eero Max) are fully managed through the eero app and do not expose arbitrary custom DNS or DoH configuration.

What you can try

eero does not support setting a custom DoH or arbitrary DNS server through the app. Changing DNS is not possible without an eero+ subscription, which offers limited preset options, none of which can be set to AnchorVow.

Screenshot: eero app showing Network Settings, no custom DNS or DoH option present.
Screenshot: eero app showing Network Settings, no custom DNS or DoH option present.

Known gotchas for eero

  • eero intentionally locks down DNS to its own servers (or limited eero+ preset list); this is by design, not a configuration gap.
  • The eero app does not expose a field for custom DNS server addresses.
  • Router-level AnchorVow protection is not available on eero; the per-device AnchorVow app provides full protection on each device.

Request support

eero devices don't support custom DNS at the router level. We'd rather tell you plainly than leave you in a half-working setup. Reach out and we'll confirm the situation and help you with the per-device app instead.

  1. If you're signed in: use in-app messaging to reach your accountability partner, or contact them directly; many setup snags are quickest to solve together.
  2. By email: write to admin@anchorvow.comfrom the email address on your account and describe what you're seeing (which step, the symptom, and your router brand and model).

An unsupported router is a clear support situation, not a hidden half-working mode. If yours can't be set up, we'd rather tell you plainly so you can rely on the per-device AnchorVow app instead.

Not a router problem? See what it does and doesn't do; it may be working as intended.

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